Shipping policy
Shipping & Delivery
All Bongo Beachwear items are made to order to ensure premium quality and reduce waste.
Processing Time:
- 2–5 business days
Shipping Times:
- USA: 3–7 business days
- Canada: 7–14 business days
- International: 10–20 business days
Free Shipping:
We offer FREE Shipping to the US and Canada for orders over $50.
Split Shipments:
Items may ship separately depending on the product and fulfillment location.
You’ll receive multiple tracking numbers at no extra cost.
Delays:
During high-demand periods, production and shipping may take slightly longer.
If you have any questions, contact us at [email protected].
ORDERS AND DELIVERY
You will receive an email confirmation within an hour of placing your order with your estimated delivery date, guaranteed ship-by date, and list of all items. Once your item ships, you will receive another email with tracking information so you can follow your order’s progress.
If you have questions about your order, contact us at [email protected] and we’ll be delighted to help.
RETURNS and REFUNDS
Bongo Beachwear is a print-on-demand business, which means that all our products are unique and produced only after you order them. This also means that unfortunately, we cannot offer returns or exchanges in situations where you order the wrong size, color, or simply change your mind. That being said, we do offer a quality guarantee for every item we sell. If your item arrives damaged or if you receive it with a manufacturing or printing error, we will offer you a free replacement or refund. You must contact us at info@bongobeachwear within 14 days of your receipt of the item in order to receive a refund or replacement.
SERVICE AREA
Bongo Beachwear now proudly ships to most countries worldwide.
EVERYTHING ELSE
We at Bongo Beachwear want your shopping experience to be a good one. If you have any problems or questions regarding our shop, please do not hesitate to contact us at [email protected].